I've been trying all week to register to this site and can't get in. I chose a username that was not already in use, and then went through the registration process.  I've never received a confirmation email. I tried to re-register, but I got a message that my user name and email address were already being used. So I thought I must be registered, since that's my email addy.  However, when I try to login I get message "Login Failed - Sorry, your account is still pending and
you could not be logged in. "

There's a link to "resend confirmation email" , I've clicked that several times this week. No luck, no confirmation email.

If  anyone can help me get registered here, I'd appreciate it.  

I am having the exact same problem, repeatedly, and nothing works! I couldn't even get this tech site to work until today. Tech folk - this sends a real bad message to alot of fragile people in need, however unintentionally. Can you please release my account? (consider this email permission from me!) Thx! Z

Appears there might be nobody home here in tech support? There are posts going back almost a year that are unanswered. Usually one is able to contact a site administrator via an email listed visibly somewhere on the site.

Hopefully someone will see this. Meantime, for those desperate for immediate help, there's many great chats at http://stepchat.com/ , including two 24/7 chats for those in recovery as well as friends and family. Still I personally would like to participate at this site if someone with a key can come along and unlock it.

I found an email address for the webmaster of the site, just sent a note so hopefully someone will respond and help out.

Thanks so much Willow! I sure hope that your attempt at contact works. Double thanks for the link (I'll try it next!). I'v ehad similar problems with other recovery sites, but have not tried the one you just mentioned

Hey Z,

I still haven't heard from anyone yet. I was able to Register and Log-In via an indirect route, but still hasn't gotten me where I wanted to be. I have been trying to log into Al-Anon board. Today I tried logging into any board here, just to see if I could get in. I was able to Register and Log-In at the NA Message board. However, it wasn't without a small glitch. I had to register first. No confirmation email after the 5 minute period, so I went back and tried to Log-In to NA Board. Got message account wasn't activated, hit link to "Resend Confirmation Email" and I did receive an email almost immediately to confirm my registration and activate the membership.

Problem is, apparently you can't cross into other boards here just because you've successfully logged into one area. Since I was finally successful at registering with one Board here,  was hoping I could successfully Log-In anywhere here. But still no go -- went back to Al-Anon and got the same results as my first post above.

An exercise in frustration, but I'll keep trying! If I hear anything or hit on a succesful method, I'll let you know ;)

Well, I finally got in. I never heard from anyone I just started over fresh and re-registered at Al-Anon message board with a new ID (added a number after my user name) and used a different email addy and it processed immediately. Still can't understand why I was able to register and log-in to some other boards here no problem, but had to change info to get into Al-Anon. So, if anyone else who needs to get in but can't encounters this issue, try starting over with a different ID/nickname and email address (even if you have to get one of the freebie accounts from Yahoo or Hotmail.) They'll email you a link that brings you back here and activates the account. Hope that helps anyone else who's had trouble getting in.

Hi!  I registered as justme, got the email.  Verified it as instructed and now it won't let me use the name?  How do you log into the chat with your nickname?  I am very computer literate and this site is quite complicated.

 

justmejulia