To send a complaint to Lowes through their survey, visit lowes.com/survey and enter the required details from your recent purchase receipt, including the 18-digit survey code, purchase date, and time. Follow the prompts to answer questions about your shopping experience honestly, highlighting any issues or concerns you faced. Be specific and clear in describing the problem to help Lowes address it effectively. The survey allows you to share detailed feedback, ensuring your complaint reaches the right department. Submitting your complaint online is quick, secure, and helps Lowes improve their products, services, and overall customer satisfaction for future visits.