Generative AI improves customer service by enabling faster, more accurate, and context-aware responses. Businesses use generative ai services to deploy intelligent chatbots that handle customer queries instantly. These AI systems understand customer intent and generate human-like replies across multiple channels. Customer support teams benefit as generative ai services assist agents with response suggestions and summaries. Companies achieve 24/7 availability by using generative AI-powered virtual assistants. Overall, generative AI increases efficiency, consistency, and customer satisfaction in modern businesses.